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Frequently
Asked Questions
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read our Frequently Asked Questions and Server Information
page before contacting Tech Support. You may find that the
answer to your question is only a click away. |
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 I
lost my username or password, can you help?
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Please
send our Support
Team an
e-mail with your full name and security word or telephone
number and state that you have lost your login information.
We will then reply to your request as long as the
information you give us matches the information we have on
file.
NOTE:
We will only send new login information to the email address
we have on file for your account for security.
If your contact info on our site is out of date you will
need to contact us by telephone for more options on changing
your login and you will need to provide more security
information such as photo identification, so be sure to
apply for service under your real name and not an alias.
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